How We Wow

Our American Guest family builds generations of experience into every travel program. Since 2002, our mission has been to capture the imagination of your corporate guests with tailored incentives, events, meetings, and VIP travel experiences throughout the USA and beyond. From initial contact, through planning, sourcing, contracting, and on-site management, we treat your project as if we were the client. Our personal network of global suppliers helps us bring your vision to life. With genuine passion, an international team, and American hospitality, we deliver our promise: your business matters.

Meet Your Team


Richard Williams

Richard Williams


As co-founder of the company , Richard is involved in nearly every client project. Since 2002, he has recruited a multinational and multilingual team that is committed to excellence. For over 30 years, Richard has owned or partnered in hospitality and planning companies. His marketing, sales, and operations expertise enables him to identify the client's core needs and create a plan to exceed goals. Married with five adult children, he lives with his wife 30 miles east of Manhattan.


John Wlliams


John started American Guest with his father Richard, building it into a recognized leader in corporate incentives, concierge services, and transformative events. Drawing on two decades of industry experience – including 10 years running the concierge desks at the New York Stock Exchange and 65 hotels -- he has amassed a robust network of relationships using his reputation for integrity, accessibility, and results. John’s industry innovation continues with the launch of “Mission Critical,” the acclaimed series of live digital event productions. He lives in New York with his wife and three children.


Kelley Douglass, CMP, DMCP

Kelley Douglass, CMP, DMCP

Director of Business Development


Emily Etherton

Emily Etherton

Groups and Incentives Coordinator

My Location: Atlanta, Georgia

My Favorite Location: London


Gabriela Vieira

Gabriela Vieira

Program Coordinator

My location: Brasília, BR

My Languages: Portuguese, English and Spanish.

My Favorite Location: Bahia, Brazil


Debbie Garcia

Debbie Garcia, CMP

Strategic Partner

My location: Nashville, TN

Favorite Location: Cinque Terre, Italy


Rick Turner

Rick Turner

Regional Business Development


Shannon Kolenik

Shannon Kolenik


My Location: Charlotte, North Carolina

Favorite Location: Santorini, Greece


Maria Petropoulou

Maria Petropoulou


Languages: Greek


Kelly Colmenares

Kelly Colmenares

Project Manager

Languages: Spanish



Interested in joining our growing team?
Email to learn about the exciting opportunities at American Guest.

Work with Us

Clients around the world trust American Guest to deliver results.

  • Academy of Sciences
  • AG Insurance
  • Bosch
  • Civica
  • Climate Works
  • CommBank Australia
  • Corporate Blue
  • Daikin
  • First State
  • FNB South Africa
  • Hyundai
  • Inspired Business
  • Invervitae
  • Maybelline
  • New York Life
  • PPG
  • Samsung
  • State Farm
  • Stuart Dean
  • UPenn

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